People-friendly forms and surveys
Typeform is a software as a service company that specializes in online form building and online surveys.
When considering Typeform for integration into your organizational workflow, we recommend deploying a structured score card across three critical operational pillars: Security & Compliance, Integration Friction, and long-term Price Scalability. Rather than looking only at basic feature lists, modern procurement teams must assess how a software platform behaves under high load and how well it fits into the team's data security guidelines.
Depending on your operating region and field, ensure that Typeform supports standard security layers such as SOC 2 Type II certifications, GDPR compliance, or HIPAA-compliant database encryption. If the tool connects directly to client database tables or handles user passwords, verify that they implement multi-factor authentication (MFA), single sign-on (SSO) integrations, and end-to-end data encryption in transit and at rest.
Siloed data is the primary cause of operational friction. Evaluate if Typeform has native connectors for your current project trackers, messaging hubs, and customer communication channels. For custom developer requirements, check if they provide a fully documented REST API with reasonable rate limits, comprehensive Webhooks support, and robust SDK packages in your language. A flexible API layer saves hundreds of hours of manual copy-paste overhead.
SaaS pricing packages are often deceptively simple. When reviewing Typeform's billing structure, map out your team's projected expansion over the next 12 to 24 months. Determine how costs scale as your customer database increases or as you add team members. Factor in setup costs, mandatory support plan upgrades, API access fees, and storage overage rates to understand the true cost before committing to a contract.
By combining verified user reviews from our directory with internal workflow pilot tests, your procurement team can make an informed decision that drives productivity without creating capital waste.
Overall rating
Based on 3 reviews
We've been using Typeform for about 3 months at Splotch. It does a lot of things well and has a nice UI out of the box. The designer/editor can be hard to work with. They also charge a lot for callbacks to ad platforms like FB and Adwords. It gets the job done but for the money, I wish the design UX were better and there were more out of the box integrations.
Joshua Weissburg
Allows me to create interactive surveys and forms that customers actually enjoy completing. It gives you rich insights from the analytics, and you can customize the forms however you want. I also particularly enjoy Typeform's integration capabilities with our CRM and other tools, which streamlines our workflow, making it easier to manage customer data and follow up effectively.
Macon
It's a great tool to quickly embed forms in different platforms. It also has many options to design the form in line with the brand requirements. A quick suggestion: It would be great if we could populate the form with external data. For example: While asking the customer to join a waitlist through the form, being able to show them the waitlist number in the ending screen would be a great value addition.
Dhoorjati Varma
Starting Price
Contact vendor for pricing
Pricing may vary based on team size and features selected.
