KNO

AI-powered conversational assistance for software products.

Paid

KNO Overview

What is KNO?

Alltius is an AI-driven platform for conversational assistance in software products, primarily to help and guide users in their product journeys. It provides a Slack assistant for any question and a low code help widget with KNO. KNO also includes an in-product guide and companion, and an enterprise documentation search. It is trained on OpenAI's GPT3 model which includes 800GB of information, and users can also prioritize knowledge from specific sources. KNO also securely stores the questions asked, ensuring user privacy. It is free to use and users can install it on Slack in three steps. It also has a 50% month on month user growth and 86%+ returning users asking at least one query. It has been positively received by customers and has the potential to become the next Gong, better than Google. It can also be trained on specific topics and users can test it at will. It is built by a team of engineers, data scientists and designers. Help other people by letting them know if this AI was useful. Add your own prompts and outputs to help others understand how to use this AI.

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Pros & Cons

Pros

Slack integration
Low code widget
In-product guide
Enterprise documentation search
Trainable on specific topics
Securely stores questions
Prioritizes knowledge from sources
Free to use
Three-step Slack installation
High returning users ratio
Positive customer feedback
Quick query resolution
Can redirect users to support
Growth on user base
Workable on various sectors
Customizable for product use case
Built by experienced team
Inclusion in multiple Slack channels
Privacy focused
User-guide available
FAQs for immediate help
Ability to surprise users
High NPS

Cons

Limited to Slack integration
Requires user-driven knowledge prioritization
No customizable user interface
No multi-language support
No direct API access
No live user support
Cannot handle complex queries
Lacks specific domain training

A Professional Framework to Evaluate KNO

When considering KNO for integration into your organizational workflow, we recommend deploying a structured score card across three critical operational pillars: Security & Compliance, Integration Friction, and long-term Price Scalability. Rather than looking only at basic feature lists, modern procurement teams must assess how a software platform behaves under high load and how well it fits into the team's data security guidelines.

1. Security and Database Compliance

Depending on your operating region and field, ensure that KNO supports standard security layers such as SOC 2 Type II certifications, GDPR compliance, or HIPAA-compliant database encryption. If the tool connects directly to client database tables or handles user passwords, verify that they implement multi-factor authentication (MFA), single sign-on (SSO) integrations, and end-to-end data encryption in transit and at rest.

2. API Coverage and Custom Integrations

Siloed data is the primary cause of operational friction. Evaluate if KNO has native connectors for your current project trackers, messaging hubs, and customer communication channels. For custom developer requirements, check if they provide a fully documented REST API with reasonable rate limits, comprehensive Webhooks support, and robust SDK packages in your language. A flexible API layer saves hundreds of hours of manual copy-paste overhead.

3. Total Cost of Ownership (TCO)

SaaS pricing packages are often deceptively simple. When reviewing KNO's billing structure, map out your team's projected expansion over the next 12 to 24 months. Determine how costs scale as your customer database increases or as you add team members. Factor in setup costs, mandatory support plan upgrades, API access fees, and storage overage rates to understand the true cost before committing to a contract.

By combining verified user reviews from our directory with internal workflow pilot tests, your procurement team can make an informed decision that drives productivity without creating capital waste.