Engati

AI chatbot platform for real-time conversations across messaging apps

Freemium

Engati Overview

What is Engati?

Engati is an AI-driven chatbot platform designed to facilitate real-time conversations across various channels such as WhatsApp, Messenger, and more. This platform operates by integrating the prowess of GPT (Generative Pretrained Transformer) and LLMS (Language Model) to enhance customer experience. Engati is versatile enough to be used in multiple industries including E-Commerce, Retail, Logistics, Edtech, Travel, Hospitality, Insurance, Banking, Government, and Real Estate. It offers features such as an AI chatbot, WhatsApp and Instagram chatbots, an Omnichannel engagement system, and multi-lingual conversations. Additionally, Engati provides an integrations functionality and a low-code bot builder. The platform can be extended by adding live chat functionality for real-time communication and eSenseGPT for exceptional bot training. The platform helps in automating customer interactions, lead generation, and providing 24/7 support. It also provides streamlined communication with the feature of setting quick replies, closing sales, and collaborating with customers in real-time. Help other people by letting them know if this AI was useful. Add your own prompts and outputs to help others understand how to use this AI.

Screenshot gallery

Pros & Cons

Pros

Real-time conversations
Integrates GPT and LLMS
Versatile, suitable for many industries
WhatsApp and Instagram chatbots
Omnichannel engagement system
Supports multi-lingual conversations
Low-code bot builder integration
Extendable with live chat functionality
eSenseGPT for bot training
Automation of customer interactions
24/7 support
Quick replies feature
Sales closing functionalities
Real-time customer collaboration
Functional on multiple platforms
Streamlined communication
Lead generation capabilities
Engages users across multiple channels
Suitable for E-commerce, Retail, Logistics
Effective for Edtech, Travel, Hospitality
Useful in Insurance, Banking, Government
Ideal for Real Estate industry
Natural Language Processing
Bot training support
Multiple integrations capability

Cons

Limited bot training options
No desktop app
No voice bot support
Limited integration options
Lacks advanced analytics
No mention of GDPR compliance
Unclear pricing structure
No developer support

A Professional Framework to Evaluate Engati

When considering Engati for integration into your organizational workflow, we recommend deploying a structured score card across three critical operational pillars: Security & Compliance, Integration Friction, and long-term Price Scalability. Rather than looking only at basic feature lists, modern procurement teams must assess how a software platform behaves under high load and how well it fits into the team's data security guidelines.

1. Security and Database Compliance

Depending on your operating region and field, ensure that Engati supports standard security layers such as SOC 2 Type II certifications, GDPR compliance, or HIPAA-compliant database encryption. If the tool connects directly to client database tables or handles user passwords, verify that they implement multi-factor authentication (MFA), single sign-on (SSO) integrations, and end-to-end data encryption in transit and at rest.

2. API Coverage and Custom Integrations

Siloed data is the primary cause of operational friction. Evaluate if Engati has native connectors for your current project trackers, messaging hubs, and customer communication channels. For custom developer requirements, check if they provide a fully documented REST API with reasonable rate limits, comprehensive Webhooks support, and robust SDK packages in your language. A flexible API layer saves hundreds of hours of manual copy-paste overhead.

3. Total Cost of Ownership (TCO)

SaaS pricing packages are often deceptively simple. When reviewing Engati's billing structure, map out your team's projected expansion over the next 12 to 24 months. Determine how costs scale as your customer database increases or as you add team members. Factor in setup costs, mandatory support plan upgrades, API access fees, and storage overage rates to understand the true cost before committing to a contract.

By combining verified user reviews from our directory with internal workflow pilot tests, your procurement team can make an informed decision that drives productivity without creating capital waste.

Features of Engati

AI Chatbot
Real Time Conversation
Live Chat
Automated Customer Interactions
Instagram Chatbot
WhatsApp Chatbot

SaaS1to10 verified reviews for Engati

Overall rating

5.0

Based on 21 reviews

5.01 days ago

“Review”

this is so good, i pasted a youtube link of 40 mins long video and it gave me a clean text nice to read and i didn’t find any mistakes. best part it only took 2 mins maybe less

beni1

5.02 weeks ago

“Review”

I already have another transcription tool, but this one is much better. I love the different features such as the summary, quiz, and chapters. It does a great job of them. I've only done one transcript so far to try it out, but I'm truly impressed and am going to grab another code. A couple things that would make it even better are: - the ability to rename the files and organize them through folders. - the ability to download a copy of the other features as well as the transcript. Copying and pasting it works, but doesn't keep the format.

dunn

5.02 weeks ago

“Review”

Suppppeeeeerrr! Wowwww! @Mindsmith is absolutely fantastic! It is incredibly useful, easy to use, and very professional.

Claudia Scilletta

5.02 weeks ago

“Review”

By what I mean is not offensive, I mean I am getting the images accurately according the promt that I gave, I tried with a girl image and it got correctly, I taught this is non offtial kind of site.

Naga Venkata Sreekar Karumanchi

5.02 weeks ago

“Review”

State of the Art

Dmitry G.

5.02 weeks ago

“Review”

superb, e gratis, merge blana, in EN se aude ideal

jon doe

5.02 weeks ago

“Review”

Free Start with a Free Experience $0 /mo

Vitus Bering

5.02 weeks ago

“Review”

I’ve tried many AI writing tools in the past, but this one actually delivers content that sounds human and ranks. I love how you can create a full SEO blog post with just a keyword… and it’s ready to publish in one click. That saves me so much time. Also, small win for the wallet — use code FSL25 to get 25% off on any plan. Definitely helped me out when testing it for the first time. 👍 Hope this helps someone else who’s been struggling like I was!

Jason

5.02 weeks ago

“Review”

Works but I cannot understand what's the use. I was expecting it to give me some videos

Samartha Venkatramana

5.02 weeks ago

“Review”

An amazing app, I love the share feature and the comment section summaries

Silvia Cho

5.02 weeks ago

“Review”

It's really frustrating when you try to select something you want, only to be immediately redirected to a subscription-based payment model. There's no opportunity to even test things out, which kills the enthusiasm right away. It seems like everything is geared towards subscriptions nowadays, and it's a turn-off. Companies should prioritize transparency and give customers a chance to try out products before committing to a subscription. Practices like these erode consumer trust and deter many potential customers.

X X

5.02 weeks ago

“Review”

After my first use, I think it's surprisingly good. The only drawback so far is the PDF export option for the report which is formatless.

Alejandro Correa

5.02 weeks ago

“Review”

Really amazing! Makes learning content and engaging with things so much easier!

Jamie McDonald

5.02 weeks ago

“Review”

after playing around with it for a bit, i am now aware of how much i need this. i can already feel the hours of sleep coming back to me <3

Bru no no no

5.02 weeks ago

“Review”

Excellent software, comes with beautiful results, glad I came across it

Baruch Hermon

5.02 weeks ago

“Review”

O GPT faz uma análise melhor e mais personalizada.

Vinicius Vilela

5.02 weeks ago

“Review”

As the service was in beta-testing stage, I created there a dozen of AI-generated courses for free. I wanted to use them. Those courses remained in my account as they started subscription tiers. But recently I have found out that they were deleted. The support didn't answer to my e-mail at all.

Oldfag TV

5.02 weeks ago

“Review”

I think it's the best @Image Generator I ever found on the net. It gives more accurate image according to the prompt. And thank you for keeping it for free.

My Sawsiri

5.02 weeks ago

“Review”

TDGesk's multi-account messaging feature is highly efficient and user-friendly. It simplifies communication across multiple accounts, saving time and effort. Highly recommended for businesses seeking streamlined messaging solutions.

Zhang Xiaotong

5.02 weeks ago

“Review”

We replaced our demo request form with Perspective and our show rate went up overnight. Prospects actually tell us what they need before the call — no more showing up blind. Wish we'd done it sooner.

Nate Richardson

5.02 weeks ago

“Review”

This is a great tool! I have a question. The first time I created an Interactive Lesson, the published result had a transcript of the podcast which interacted simultaneously with the mindmap. After navigating out of that window, I can't access this again. Is there a way to access it? Currently it only shows an outline, the podcast and mindmap with no transcript or mindmap interactivity.

Fly Soul O