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Chatbit

Octocom is an AI-powered chatbot specifically designed for eCommerce businesses. Its main features include instant 24/7 product explanations, comparisons, and recommendations, intending to increase conversion rates.

It has the ability to connect directly with help desks such as Gorgias and Zendesk, allowing for seamless integration into existing workflows. It keeps updated with the product catalog, discounts, and orders by linking to all eCommerce platforms, including custom ones.

Octocom strives to provide human-like conversations, aligning with the brand's personality. This solution includes a feature for intelligent human handoff, in which the AI can assess when a complex issue needs to be escalated to a human support team.

This chatbot can handle inquiries across multiple channels including email, Instagram, Messenger, WhatsApp, SMS, and others, providing a consistent support experience.

Additionally, it can assist with shopping choices, offering product recommendations, dealing with product inquiries and providing product comparisons.

The tool can also be customized to not only match the brand voice but also to automate responses and proactively solve problems such as handling order tracking, returns, refunds, and complaints.

It comes with analytics functionality for performance insights and is designed to be multilingual, managing customer interactions in over 100 languages.

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Octocom

🎤 Speech-to-Text
Visitors can now speak directly to your chatbot using the new microphone button for faster, hands-free conversations.

🔌 Bot API
Integrate your FastBots chatbot into your own apps and workflows with our new API.

⚡ Zapier MCP
Connect your chatbot to over 8,000 apps, allowing it to send emails, update CRMs, create tickets, manage calendars and much more.

📎 Smarter Email Replies
AI email replies can now read supported attachments to generate more accurate responses.

🔘 Custom Buttons
Add clickable buttons to your chatbot that can open links, start emails, make phone calls and guide visitors through conversations.

🧙 New Bot Creation Wizard
We completely rebuilt how you create a chatbot. The new setup wizard gets you from zero to a working bot in under 2 minutes. Just enter your website URL — FastBots automatically crawls your site, trains the AI, generates a custom prompt, and styles your chatbot. No manual configuration, no uploading files, no technical knowledge needed. Your bot is ready to chat immediately.

🏷️ White-Label Platform (Multi-Brand)
Agencies and resellers can now run their own branded AI chatbot platform. Set up your custom domain, logo, colours, and login page — your clients see your brand, never FastBots. The game-changer: create multiple brand configurations from a single account. Run "SchoolBot" for education clients, "ShopAssist" for ecommerce, and "LegalChat" for law firms — all from one dashboard. Each brand gets its own domain, branding, and client login experience.

File Uploads - Users can upload the following file types in a conversation for analysis: Yes it is. Users can upload the following file types into a chat conversation:
JPEG Images (.jpg, .jpeg)
PNG Images (.png)
WebP Images (.webp)
HEIC Images (.heic)
PDF Documents (.pdf)
Word Documents (.doc, .docx)
CSV Files (.csv)

Email Replies - FastBots can now automatically respond to your inbound emails using everything you have trained it on about your business!

Password Protect Your ChatBot - Now you can have users have to enter a password before they can start a chat with your chatbot.

✅ New Improved Website Crawler (10 x faster)
✅ New Chatbot Appearance Settings
✅ Platform Speed Improvement
✅ Dark Mode

✅ New! Answer Source Settings - Now you can choose from your own uploaded information, ChatGPT or the Internet

✅ Updated to newest LLMs - GPT-5 family of LLMs added

✅ Various UX Improvements

Telegram Integration
Test Multiple LLM Responses
Time Zone Setting
Custom Lead Forms
Lead Form Triggers
Chat History For Bot Users
Customisable Access For Team Members
AWS Infrastructure Upgrade

Live Chat (Human Handover) - You or your team can now take over a conversation when the AI cannot answer.
UI Improvements

Added Gemini 2.0 Flash
Added Gemini 2.0 Flash Lite
Optimised Headless Browser Web Crawler
Search Chatbots by Name
Import/Export Q and As

AI Agent Builder - Now you can integrate Zapier AI Actions into your chatbots to build custom AI agents.
Improved Crawler - Our new intelligent crawler enables you to crawl and scrape data from javascript based sites using a powerful multi-proxy headless browser.

YouTube Video Importing - Import any YouTube video into your Chatbots data
Knowledge Assist - Be notified anytime the chatbot does not know the answer to a users question so you can fill in the gaps
Data Usage Pie Chart - Quickly see how much data storage you have remaining

New & Improved User Interface
New powerful Website crawler
WhatsApp Integration
Messenger Integration
Instagram Integration
Slack Integration
Make Integration
Automated Retraining
QR Code Chatbot Launch
Chat History Translation
New LLMs from OpenAI, Anthropic & Google
Purchase Extra Data Storage

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FastBotsv3.1

RolePlai is a revolutionary AI-powered chat bot app designed to create a realistic interaction experience with virtual personas. The tool allows users to create any celebrity, public profile, custom character, and personality with great precision for engaging role play.

The application has built-in memory capabilities, enabling it to register previous conversations for personalized interactions. It also offers advanced AI features such as Ai Face & Voice Chat, providing a lifelike interface and conversation experience.

RolePlai includes a narrative feature called 'AI Adventures', allowing users to influence the storyline based on their responses. Another innovative feature of the application is AI Art Generation, which generates visual content, including portraits, landscapes, or even abstract art.

The tool uses high-level AI technology to dynamically adapt the storyline based on user's interactions and decisions. It offers a unique way of experiencing roleplay and interacting with AI, focusing on personal growth, immersive storytelling, and the creation of new connections.

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RolePlai

Free AI Chatbot & Image Generator

Chatwith is a custom ChatGPT chatbot tool that enables users to create AI-powered chatbots with access to their live backend data and API. The tool aims to boost customer service and reduce support workloads by allowing the chatbot to handle various customer inquiries.With Chatwith, users can train their chatbot on specific content and back-end data, including real-time inventory information and document generation, making it a versatile support agent.

The chatbot can be integrated with Shopify API to provide order status updates, HelpScout docs for Q&A purposes, and even directory databases for conversational searches.The tool offers easy installation, requiring only a single line of code to add the AI-powered chatbot to a website.

Alternatively, users can share the chatbot through a link. Customization options are available, allowing users to match the chatbot's appearance to their unique brand.

The chatbot can be displayed as a popup or embedded as a widget on any website.Chatwith provides insights into customer interactions with the chatbot, giving users the opportunity to improve their products and support based on customer needs.

It supports integration with popular platforms like Shopify, WordPress, Webflow, and more, making it accessible for users across different website-building platforms.Chatwith offers a simple pricing structure, including a free 7-day trial and options for monthly or annual billing.

The tool provides different subscription plans based on messaging volumes, number of sources, file sizes, and additional features such as priority support and the option to use GPT-4.

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Chatwith

Gupshup vs Illumidesk

Gupshup is a suite of AI-powered tools focused on enhancing customer engagement through conversation automation. It comprises a variety of tools for creating and managing automated chatbots for diverse customer interactions.

These tools are designed to automate various aspects of customer engagement including acquisition, marketing, commerce, and support, all aimed at maximizing customer lifetime value and minimizing service costs.

Key features cover Conversation Cloud, an advanced solution for customer experience management, and ACE LLM, offering generative AI capabilities. Gupshup also provides tools for multichannel messaging, including pre-approved WhatsApp templates, facilitating real-time, two-way conversations with customers.

Alongside chatbot tools, Gupshup offers a Campaign Manager, Bot Studio, Agent Assist, and domain-specific AI models for business conversations. These features cater to personalizing customer dialogues and securing user data.

As an omnichannel solution, Gupshup also supports integrations with various channels like WhatsApp, SMS, Google's Business Messaging, and more. The platform can be used across various industries such as BFSI, Retail, Healthcare and more.

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Gupshup

IllumiDesk is now IllumiChat!

Build custom AI chatbots using your knowledge from sources like Notion, Confluence, Google Drive, OneDrive, and many more! Use any of the leading GenAI models with custom instructions.

Early access pricing for a limited time.

Crush your customer service like a boss!

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Compare	Gupshup 5.0 10 reviewsVisit Website	Top pick IllumiChatv2.0 5.0 20 reviewsVisit Website
Overview
Tagline	AI-powered chatbots for customer engagement and commerce	From Ticket Backlog to Instant Answers Powered by AI
Category	Live Chat	Live Chat
Ratings

Overall Rating	5.0	5.0
Ease of Use	5.0	5.0
Features	5.0	5.0
Value for Money	5.0	5.0
Customer Service	5.0	5.0
Total Reviews	10	20
Pricing

Pricing Model	—	Freemium
Starting Price	Contact vendor for pricing	Free plan available
Features

AI Chatbot
API
Agent
Chatbots
Conversation Automation
Conversation Cloud
Customer Engagement
Customer Service
Customer Support
Customizable Chatbot
Free + From $29/Mo
Multichannel Messaging
Deployment

Deployment Options	Cloud, SaaS, Web-Based	Cloud, SaaS, Web-Based
Pros & Cons

Pros	Enhances customer engagement Automates diverse customer interactions Maximizes customer lifetime value	—
Cons	Doesn't support non-English languages No mobile application Learning curve for ACE LLM	—

Gupshup vs Illumidesk

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