Contact Center Software

Compare top contact center tools. Read reviews, filter by pricing and features, and find the best software for your team.

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JustCall
5.0(21)

Help other people by letting them know if this AI was useful. Add your own prompts and outputs to help others understand how to use this AI.

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Features

  • AI Communication
  • Cloud Phone System
  • Contact Center Tool
  • Customer Support Enhancement
  • Sales Maximization
  • Agent Productivity
Parloa
5.0(4)

Parloa is an AI Agent Management Platform designed primarily for enhancing and automating customer service functions. The platform allows businesses to scale a team of highly-skilled AI agents that can handle various cus...

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Features

  • Customer Service Automation
  • AI Agents
  • Contact Center Technology
  • 24/7 Support
  • Real Time Translation
  • Dynamic Conversations
Balto
5.0(8)

Balto is an AI-powered platform designed to offer real-time guidance to contact center agents. It assists in ensuring agents communicate effectively during calls, which is intended to result in happier customers and incr...

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Features

  • Contact Center
  • AI Guidance
  • Real Time Analysis
  • Automated Note Taking
  • Customer Communication
  • Conversational Analysis
Decagon
5.0(18)

Decagon introduces AI-driven proactive agents designed to transform customer experiences across various channels such as voice, chat, and email. Providing human-like conversations and contextually relevant resolutions, t...

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Features

  • Agent
  • Customer Experience
  • Personalized Customer Experience
  • Omnichannel Customer Interaction
  • AI Concierge
  • Proactive Agents
Amelia
5.0(22)

Amelia is a Conversational AI and Generative AI tool developed to elevate engagement and empower employees, thereby transforming operations in businesses. It services enterprises by turning siloed data into considerable...

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Features

  • Agent
  • Conversational AI
  • Intelligent Virtual Agents
  • Generative AI
  • Customer Service
  • Customer Engagement
Thoughtly
5.0(16)

Thoughtly is a revolutionary tool designed to assist businesses in building and deploying AI voice agents swiftly. The platform features a user-friendly, no-code interface ideal for enhancing contact center operations. ...

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Features

  • API
  • Voice Agents
  • Conversational AI
  • Customer Service
  • Contact Center
  • Natural Language Understanding
Language I/O
5.0(5)

Language I/O is an artificial intelligence-powered tool designed for multilingual customer support and translation. It provides real-time, accurate translations for users and their customers alike. The tool supports tra...

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Features

  • Real Time Translation
  • AI Powered Translation
  • Multilingual Support
  • Customer Support
  • CRM Integration
  • ITSM Integration
Dialpad
5.0(15)

Dialpad is an AI-powered tool designed to streamline communication and customer engagement practices across various industries. The platform offers several AI functionalities, including a contact center, sales center, an...

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Features

  • AI Powered Communication
  • Contact Center
  • Sales Center
  • Customer Engagement
  • Collaboration Tools
  • Customer Intelligence
Dixa
5.0(8)

Dixa is a conversational customer service platform offering all-in-one solution for businesses of various sizes and industries. It provides a unified agent workspace to streamline customer service interactions, allowing ...

Learn more about Dixa

Features

  • API
  • Customer Experience
  • Customer Loyalty
  • Customer Service
  • AI Driven
  • Conversational Platform